JAL ditches ‘ladies and gentlemen’ for gender-neutral greetings

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Japan Airlines “will abolish expressions that based on (two types of) sex and use gender-friendly expression” instead, a spokesperson told AFP Photo: AFP/File

By Kazuhiro NOGI –  Japan Today

Japan Airlines is ditching the phrase “ladies and gentlemen” and instead embracing gender neutral terms during in-flight and airport announcements from next month, the company said Monday.

From Oct 1, JAL “will abolish expressions that based on (two types of) sex and use gender-friendly expression” like “good morning” and “good evening,” a spokesperson for the airline told AFP.

In Japanese, the expression generally used for such announcements is already gender-neutral, but the decision applies to other languages used by the airline.

The decision appears to be a first for major Japanese carriers, with a spokeswoman for rival ANA Holdings telling AFP they would “study the issue based on comments from our customers.”

Same-sex marriage is not legally recognized in Japan but the government has gradually expanded rights protections for lesbian, gay, bisexual and transgender citizens in recent years.

JAL last year operated a trial “LGBT Ally Charter” flight for same-sex partners and their families, and has already changed rules to extend spouse and family allowances to same-sex partners.

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